Working Hours

  • Monday – Friday (excluding holidays)

Warehouse Address

25 Westwood Ct, Oakland, CA 94611, United States

Enjoy flat-rate shipping—order as many items as you like with no extra per-item fees!

Shipping Rates

  • Within the U.S.: $4.99
  • International: $12.99

Shipping & Delivery Time

Total Delivery Time = Production Time + Shipping Time

  • Production Time: 1 – 3 business days (varies by product complexity)
  • Shipping Time:
    • Within the U.S.: 5 – 7 business days
    • International: 10 – 15 business days

Late Delivery

While we strive to ship all orders on time, unexpected delays may occur due to:

  • Incorrect or incomplete address details (e.g., missing apartment number, building, or floor)
  • Severe weather conditions
  • International customs clearance issues

If your order is delayed beyond the expected timeframe, please contact us at [email protected], and we will work to resolve the issue within 1 – 3 business days.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number to monitor your delivery status.

For any questions about our shipping policy, feel free to reach out to us at [email protected].